Staff

 

 

Registered Provider:  Linzi Branch

 

Registered Provider and Owner: Linzi Branch

 

Linzi has worked in health and social care since 1999 and brings extensive experience across all areas of care. She holds recognised qualifications in health and social care, including her diploma, and has continued to develop her professional knowledge through ongoing training and development. Linzi remains actively involved in the service and continues to work within the field to ensure she has a clear and up-to-date understanding of both clients needs and staff practice. This hands-on involvement allows her to work alongside staff and clients, observe care delivery directly, and ensure that working practices, standards and policies are being followed at all times.

 

Diversity Care was established in 2007 and operates as a small, family-run business. The service has grown through trust, reputation and consistently high standards, while maintaining a personal approach to care. Being a smaller provider allows Diversity Care to know its clients and staff well, supporting continuity, consistency and strong working relationships.

 

Linzi is a qualified Train the Trainer and delivers all mandatory training in-house. This includes specialist training in epilepsy awareness and buccal medication administration. Delivering training internally supports high standards of practice and ensures staff are confident, competent and supported to deliver safe and effective care.

 

Diversity Care is supported by a close-knit family team. Leanne has been part of the company for 17 years and holds Level 2 and Level 3 qualifications in health and social care. She has completed a wide range of mandatory and specialist training and is also a qualified Train the Trainer, supporting the delivery of training across the service and helping to maintain quality and consistency.

 

Alex is also part of the business and supports the service through administration, communication and organisational systems. She holds a degree and a master’s in psychology and brings professional experience of working with people, which has had a positive impact on the service. Her understanding of people, behaviour and wellbeing supports a trauma-informed, person-led and person-centred approach, while her strong communication, organisational and computer skills help ensure the service runs smoothly for both staff and clients.

 

As a family-run service, Diversity Care places strong emphasis on valuing both staff and clients. Care is delivered using a person-led and person-centred approach, ensuring individual needs, preferences and choices remain at the heart of everything we do. This personal approach underpins the quality, consistency and compassion of the care provided.

 

Diversity Care have 20 staff who all live and work locally.

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Staff complete induction training and other specialised training which includes: 

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Equality, inclusion, dignity, respect and diversity

Manual Handling

Emergency first aid and CPR Awareness

POVA/SOVA 

Medication

Fire safety

Infection control

Food Hygiene

Health and Safety

NVQ in health and social care

Dementia

Epilepsy and buccal administration

Mental capacity act

Palliative care

Continence/catheter and skin care 

Learning disabilities and autism

person-led and person-centred care planning   

 

 

Other specialised training is provided when required.  We work around each indiuviduals needs to provide person centred care